alaska Child Support Services Division
Child Support Services Division
CSSD Now on Facebook and Twitter
CSSD is now available on the social media outlets of Facebook and Twitter.
Our Facebook site is consistently monitored throughout the work day. Because of strict rules on confidentiality we ask that you do not talk about your case on this site. If you do have a question about your specific child support case, please e-mail us at dor.cssd.customerservice.anchorage@alaska.gov
Juneau Office Has Moved
The CSSD Juneau Field Office has moved to a new location.
Please make note of the new street addresses. The phone
numbers and PO Box address did not change.
Mailing Address:
(same) Street Address:
(new)
POB 110402
240 Main Street, First Floor
Juneau, AK 99811-0402 Juneau, AK 99801-0402
Financial Statements
Case parties are able to view their child support financial statements
online. The first time you access the statements application, you must request
a PIN. Once requested, it will be sent to you by mail. After receiving your
PIN, login to myAlaska and verify your account with your member number and PIN.
You will then be able to access the reports. The statements can be viewed from
your web browser or a PDF version can be created. The financial reports can be
accessed through
myAlaska.
Click on the following link for instructions on how to obtain the reports. =>
Financial Reports.
If you need assistance, send an email to cssd_webmaster@revenue.state.ak.us
posted 3/17/09.
Web Based New Hire Reporting
Employers can now report their new hires directly to CSSD by accessing the myAlaska website. If you do not have a myAlaska account for your business and need to create one, you may do so at https://myAlaska.state.ak.us by clicking on the “New User” link on the left side of the screen and entering the required information. By using the web based program you as an employer will save time, resources and costs. No more time consuming faxing, making disks or postal costs. If your business already has a myAlaska account, you can access the Alaska New Hire Reporting website at https://myAlaska.state.ak.us under “Businesses/Submit Employee Hirings to CSSD”. For more information=> Letter to Employers, New Hire User Instructions
Guideline Calculator
This Guideline Calculator is a tool to help you estimate the amount of child support that may be ordered in your case. There are other factors, such as visitation or unusual expenses, which can affect the child support amount.
Visa Debit Card
CSSD offers a Free Direct Payment Card (DPC) to custodial
parents
receiving child support payments. Future child support payments are loaded automatically to your card.
You can use the debit card to get cash, use it as a Visa credit card or pay
your bills online, and you're using your own money. For information on how
to use the visa debit card to pay your bills online, click on the
following:=>
Online
Bill Payment
To sign up use =>
Authorization Form,
Informational letter. updated
8/5/08
To review an existing debit card account go to =>
My account. For assistance by
phone call JP Morgan/Chase Customer Service (toll free 866-865-1382).
Important Message
JP Morgan has placed a
“block” for pay at the pump transactions. As a result, card holders
will be required to go inside the service station to complete the
transaction. To read more =>
Important Message
