State of Alaska  > Revenue  > Child Support Services  > Employer Information

Web Based New Hire Reporting Now Available
Employers can now report their new hires directly to CSSD by accessing the myAlaska website. If you do not have a myAlaska account for your business and need to create one, you may do so at https://myAlaska.state.ak.us  by clicking on the “New User” link on the left side of the screen and entering the required information.

By using the web based program you as an employer will save time, resources and costs. No more time consuming faxing, making disks or postal costs.

If your business already has a myAlaska account, you can access the Alaska New Hire Reporting website at https://myAlaska.state.ak.us  under “Businesses/Submit Employee Hirings to CSSD”. For more information=> Letter to Employers, New Hire User Instructions

PO Box Change
If you are sending payments to CSSD, the PO Box number has changed from 102760 to 100380.

Child Support Services Division (CSSD)
P.O. Box 100380
Anchorage, AK 99510- 0380

Employer Hotline
We have a phone number reserved for the use of employers.  It is available for employers to get answers to questions about new hire reporting or wage withholding.
In Anchorage: 269-6089
Outside of Anchorage:1-877-269-6685

User Guide for Electronic Child Support Payments
The National Automated Clearing House Association (NACHA) has prepared a guide to help employers and their financial institutions with the current formats, definitions and implementation recommendations to remit child support payments and payment information electronically through the Automated Clearing House (ACH) Network according to the current conventions and standards. This method speeds up the income-withholding process and allows the employer to realize the numerous benefits of electronic funds transfer (EFT) and electronic data interchange (EDI).  User Guide (ver 3.0 - August 2004, 836K)

National Medical Support Notice FAQs
We have compiled Answers to Frequently Asked Questions by Employers regarding the National Medical Support Notice.

Wage Withholding FAQs
We have compiled Answers to Frequently Asked Questions by Employers regarding Wage Withholding.

Fill-In Version of the New Hire Reporting Form 
Tired of filling out forms by hand? We have created a fill-in version of our New Hire Reporting form. It allows you to enter information while the form is displayed by Adobe Acrobat. When the form is completed, you can print it from your computer and then send it by mail or fax to CSSD.

You only need to submit reports for those months when new employees are hired.

 Fill-in-Form Instructions  



New Hire Reporting Information Guide
We have prepared a pamphlet that gives you an explanation about the New Hire Reporting program.  Information Guide 

More New Hire Reporting Information
Letter to Employers about New Hire Reporting
New Hire and Wage Withholding Information
Data Elements for Magnetic Tape
New Hire Law (AS 25.27.075)
New Hire Reporting Form (Print version)
New Hire Reporting Form(Fill-in version)
New Hire Reporting Form (Word version)

If Your Employee is Called up for Active Duty
You may have an employee who is called to active military duty. For those reservists who owe child support, it would be helpful if you would:

• Contact the child support agency that issued the income withholding order

• Tell them that your employee-reservist has been called up to military duty

• Provide the date of activation.

The child support agency can then issue a new income withholding order to the military service branch.

By providing this information, you are helping your employee avoid lapses in payment to his or her children while serving our country.
Reservist Activation